hi Keith
just had a look at your stats in your blog and it looks like your doing ok at
Bodog overall
"I gambled a total of $697.30, and won back $864.84 ( +$167.54 ) at Bodog"
and aces have won through for you there 12 times out of 17
overall I think you'd mentioned aces had won for you 19 times out of 25 which is about 76% ... not far off the 80% probability would suggest
the Bodog aces stats seem to be around 70% but overall your ahead at
Bodog so they seem to working out pretty well for you overall ... always going to get the odd crazy hand
I remember getting all-in with AA preflop for a fair bit of money and then seeing the other guy had AA ... he then won getting 4 more suited for the flush
Anyway ... this was a technical issue which is different to a bad beat but I'm pretty sure that if you keep contacting support (politely) then they will come through for you ... I would definately send them the screenshot
I've also had drop outs happen at several different sites ... It does happen sometimes its the site, sometimes the connection ... it's a bit of an occupational risk with doing things online ... but keep in touch with support as I think they should come through
cheers scrawnybob