I had a few of those crashes myself, in the early days of pkr, they would put an extra freeroll for say $100 if a $50 crashed... Now I think it's better done. Shortly after a crash you receive an email with details about pay-out and stuff and a few days after that mail you'll find your share of money which they calculated (see email) on your pkr account, ok, it's not acceptable to have regular chrashes during MTT's, but I do think PKR solved it rather good, for now...
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