Has anyone else experienced poor customer service/support from Titan?
I was playing in the (excellent 4kingpoker) Sunday FR until an hour ago and then... magically set to Sit Out. Then, I proceeded to try and log back in (NB this is nothign to do with my connection as happily working away doing other stuff)... and every time i click login.. I'm told "This user is already logged in"!. More than a little annoying. So the message says please contact customer support. But of course you cant use the customer support service online unless LOGGED IN!
Extremley annoying, especially as I had put myself into 2nd with a massive chip lead over 3rd! (1st was on a blissful 90% "sit out" table!
Anyways.. I'm pretty miffed to say the least... and getting less and less postitive about the Titan software and customer support.
Anyone had similar experiences? Or am i just unlucky?
(p.s. Rob - the joint forum tournament is a gem... just disappointed with Titan)... fingers crossed for a token as compensation maybe!