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  #11 (permalink)  
Old 06-13-2008, 12:21 AM
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Question Every one

Quote:
Originally Posted by carbonrichie View Post
Hey Guys!

My name is Richard and I'm one the affiliate managers for CarbonPoker.com. Scrawnybob mailed me with this issue and I apologise for the delay getting back to you guys.

On reading this thread, I have to say I'm really impressed that you're pretty much answered it all by yourselves anyway! It's nice to see a well informed forum! There are a few issues to address in this thread.

SSL certification
Without going into too much detail, we are secured by Thawte and you can find out more info here under heading "Data and Financial Security - Thawte" : Game Fairness & Security - CarbonPoker and at the bottom of every Online Poker - Play Poker Games and Tournaments at Carbon Poker! page.

I second scrawnybob in that I think its a PC specific issue Derringer007. We use new versions of software in every version of carbonpoker and any updates of the site. It's a good idea to give your pc a little cleanup, download the new versions of any plugins be they Adobe or whatever and retry. You could re-install as a last resort, but I dont think you need to go that far at this stage.

Willie Beaman
come and play some poker!!Stop being so cautious. We're good. I'll refund you from my own pocket if you get "cheated" - quote me on that! We take all the necessary precautions and then some. We have a very active 24hr Fraud team. You're in good hands. Don't forget to use the 4kingpoker initial deposit bonus: "4KP500" (200% to $500).

Frog_N_Bootz
I'm sorry buddy. Scrawnybob is right - all skins on the Merge Network are closed to Aussie players. If we took Aussie bets while being based there the owners would get screwed There's a large risk their butt's would go from being like this "o" to this "O" in the local prisons. Sorry for any inconvenience but I'm sure there are other, more convenient options available to you through 4kingpoker.

I can happily get you a more technical reply if you so require it but I'm sure all will be okay if you just download the latest plugins and clean up your pc.

See how you get on and post on here and let us know - I'll keep an eye on this thread. I'm happy to help you with any further issues you have.

Speak soon,

Rich.
You said you would pay out of your own pocket if willie beaman gets cheated. Does that go for any one that gets cheated or just willie beaman?????????? By the way i did log in to carbon poker the next day and the SSL certificate seal did say it was a valid SSL. And i did not have to update anything on my computer!!!!!
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  #12 (permalink)  
Old 06-16-2008, 05:05 PM
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Quote:
Originally Posted by derringer007 View Post
You said you would pay out of your own pocket if willie beaman gets cheated. Does that go for any one that gets cheated or just willie beaman?????????? By the way i did log in to carbon poker the next day and the SSL certificate seal did say it was a valid SSL. And i did not have to update anything on my computer!!!!!
Derringer, lol. You're missing the point. I was just stating in a slightly exaggerated way, that I believe in our Fraud team.

Next time, log in twice and then post

See you at the tables!

Rich.
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  #13 (permalink)  
Old 06-18-2008, 11:17 PM
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I HAVE NO PROBLEM...


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  #14 (permalink)  
Old 06-19-2008, 10:35 AM
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superb, nice support from the carbon poker team!

I'm always reluctant to use smaller sites, but tehy seem good.
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  #15 (permalink)  
Old 06-19-2008, 12:39 PM
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Hi Poker08,

Thanks for the kind words. There's only one way the smaller rooms can be bigger and that's if more of you come and play with us.

We've grown since January and signups and real money players have carried on increasing each day. I think we're heading the right way, come and join us.

Speak soon,

Richard.
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  #16 (permalink)  
Old 06-19-2008, 12:50 PM
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Question As a Real Money Player on Carbon

Quote:
Originally Posted by carbonrichie View Post
Hi Poker08,

Thanks for the kind words. There's only one way the smaller rooms can be bigger and that's if more of you come and play with us.

We've grown since January and signups and real money players have carried on increasing each day. I think we're heading the right way, come and join us.

Speak soon,

Richard.
Hello Richie,

I have just recently re joined Carbon Poker from Poker Stars, I would like to compliment you and all the staff at Carbon on your site.

I would also like to take this opportunity to ask the following Questions.

1. Where is Carbon Poker's Head Office?

2. Where is Carbon Pokers RNG based?

Kind Regards

The Gypsy
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  #17 (permalink)  
Old 06-19-2008, 10:34 PM
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Default thanks to richard at carbon

hi all

just a quick thankyou to Rich from Carbon for clarifiying the prob from the original post

It's great to be working more closely with Carbon and we will be running more games at the site in the leagues etc

this is in no small part as a result of me meeting with Richard a while back (great social and very professional t00) - I know they have great people working for them and knowing that our members will be well looked after at Carbon and possible problems solved quickly makes a big difference to me wanting to work with poker rooms more

plus the software is a big personal favourite, the games (particularly the cash games) are soft soft soft ... Carbon really is one of those gems that deserves to grow and grow

cheers scrawnybob
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