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  #1 (permalink)  
Old 06-25-2008, 04:17 AM
flush
 
Join Date: Sep 2007
Location: new zealand
Posts: 101
Default trap3 error??? at carbon?

I've seen some other folks that have had this trouble and i read from 1 player she reported it last year some folks whould buy in and 1 player lost out $30 because of this trap3 error is anyone else having this trouble at the merge site carbon,poker.com??

Last edited by AotearoaNZ; 06-25-2008 at 06:58 AM.
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  #2 (permalink)  
Old 06-25-2008, 05:10 AM
flush
 
Join Date: Apr 2008
Location: Indianapolis, Indiana
Posts: 184
Default

I don't really know what your talking about, but I haven't heard of anything where someone loses $30 from a trap.
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  #3 (permalink)  
Old 06-25-2008, 06:57 AM
flush
 
Join Date: Sep 2007
Location: new zealand
Posts: 101
Default

its like a programme error of some kind, the player reged up and it (the software)glitched out somehow and they couldnt get back in, the other player just a minuate i'll get it

Last Night I bought into a $1,000 Bounty Game. Upon the game's start there was an error, but it did not stay on the screen I only caught a glimpse as the client completely blacked out, I had to shut down and come back in. The game then played fine until it sat me out, when the tables broke down to 2 tables. I couldn't play, I shut down and I could not log back onto the client. I paid either $15.50 or $16.50 to play this tournie. I found out this morning I was blinded off at Number 13.

So between Friday's $15 dollars spent for games that did not function correctly (the ladies game did) & last night was either $15.50 or $16.50.

That's now $30 I donated without wanting to donate. I don't have a problem buying into a tournie and not cashing, it happens (quite frequently). I do have a problem though spending $30 and not being able to play because of an issue out of my control and one I do feel is on your endThese errors regardless the cause* are becoming costly for me. I have lost $41.00 to date. ,,thats just apart of it heres another player,you ar not the only 1 with this problem
I got the same here with XXXXXX and vista on my comp, it happens a lot that i have
to reboot because the games hang !
not only in tourny's but also at ring games, i just get thrown ouit of them there is an isseu with vista and merge, get a lot of error #3 and #9 and some times loose manifest ??same 2nd playerhappens to me also and i am not playing badbeat rooms, this afternoon was playing the
625 teed and 1 ring game yellowstone, and got thrown out of the yellowstone in the
middle of a hand i just raised lost the hand including the raise

its quit disturbing, and i am afraid to play any tourney or ring game now, this has
cost me enough money now.
besides it was a yellowstone table i started for the doubble cp and had to start a new table and this is from someone elseI've been complaining about runtime error trap #3 since December 2007 on the Com site....You think they'd know what to do by now... and theres a little more but thats the just of it all
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  #4 (permalink)  
Old 06-25-2008, 07:07 AM
scrawnybob's Avatar
Administrator
Bronze VIP HORSE Bracelet
 
Join Date: Sep 2005
Location: UK
Posts: 3,499
Default contact support

hi

I would just contact support with a polite email explaining what has happened and when - they should be able to sort it out for you so that you havent lost out

carbon support is very good so I would contact them with all the info and go from there

cheers scrawnybob
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  #5 (permalink)  
Old 06-29-2008, 04:38 AM
DazzaH's Avatar
two pairs
 
Join Date: Jun 2008
Location: Washington/England
Posts: 20
Default carbon problems

I was having runtime errors ,crashing , freezing games etc. Support were useless, in the end i updated all my adobe flash/shockwave players,Java etc.uninstalled /reinstalled carbon that was 2/3 mnth ago it seems ok now (bet it crashes next game). Im probably totally wrong +some computer whizz will pull me apart...lol
the problem i and lots of others have is lag/bad connections.I can't play any merge sites before 8pm, its ok on other sites. Server problem? are there any in the UK? well im done moaning see ya

ok just came across this Wass forum? read customer service?adminn LINK-
Support: Runtime Error Code #3 ( trap) - WassOnline Poker Forum and Casino Community

Last edited by DazzaH; 06-29-2008 at 04:44 AM. Reason: found link
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  #6 (permalink)  
Old 07-07-2008, 10:10 AM
one pair
 
Join Date: Jul 2008
Posts: 5
Default

I don't know about Vista, but untill service pask 2 comes out, i'm sticking with XP.
On the other hand, I found a bug like yours. Sometime when i'm sitting out 2 or 3 tables at the same time, if I sit in on a table, and want to sit in the other one, the screen remains black as I was sitting out, but the game continues normally. Just had to close carbon poker and reopen it.... it's pretty annoying.
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